Friday, February 15, 2008

PSA: 311 "Customer Satisfaction Survey"

If you've ever gotten really ticked off at 311 or, conversely, if you've ever been pleased or okay with it, here's a chance to offer an opinion. The city is doing a 311 "customer satisfaction survey." Click here to fill it out. Even if that call about construction work next door going on at 11PM at night didn't stop the work from being done, you can at least let the city know if the operator that took the call was polite in listening to your pain or told you to go suck an egg because three other people had called and he/she wasn't taking your complaint. The survey does ask about whether the problem was resolved and allows for comments, so have at it.


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