"Terrible Service" at the Park Slope Library?
It seems that every time I am at the Park Slope branch library (usually Saturdays) I get terrible service from the check out and returns staff. The clerks at the desk are always deep in conversation with each other, and I have to wait for them to finish the latest neighborhood gossip before they acknowledge my existence. More often than not, they will physically have their backs turned! I went last Tuesday night to pick up a hold book, and the woman didn't even look me in the eye. I have such a great experience with my NYC library near work being friendly, but my Brooklyn home library makes me feel like I am interrupting them in the middle of something very important. I tend to get my reserved books from Brooklyn faster than NYC, but is it worth it? Am I just being overly-sensitive or are they that way with everyone else? (Hearing that they are just plain rude to others might actually make me feel a little better!)One person agreed, saying, "I have had similar experiences. When I go there they often have teenage girls at the counter that couldn’t care less. Last time I told one of them to try harder, she looked at me like I was nuts." Another, however, said "I haven't had any problems...I've actually had discussions with them about books." Yet, another suggested buying the books at Barnes & Noble. So, the answers seem to be coming down all over the place.
[Photo courtesy of Paula Jenkins/Picassa]
Labels: Park Slope